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115 West 29th Street, 8th Floor
New York, NY 10001
Complete customer satisfaction! Simply said, as an organization, that is our never ending goal.
At Influence Graphics, customer service is an total organizational attitude that seeks to meet the needs of our customers. Great customer service can only thrive in companies that internalize customer service as a part of their culture. That principle is what guides each and every one of our employees. We understand that while technically we are in the printing business, more importantly we are in the business of exceeding our customers expectations on a daily basis.
In today’s highly competitive business environment, there’s a constant and never-ending struggle that every entrepreneurial company faces. That struggle pits profits against the necessity for total customer satisfaction. That’s why at Influence Graphics even though we vast amounts of money on a wide array of high tech equipment, we also have a very large array of talented, experienced professionals who care about your print project and will help you through every step of the production process.
We know that our customers have many choices with who to do business with. And we also know that even with having lots of state of the art digital printing equipment, all that equipment means nothing to you, our customer, unless the end product we produce is of the utmost highest quality, delivered on time and you’ve been delighted in the process.
88% of customers are influenced by customer service reviews posted online. We’re proud of the reviews that many of our customers have left online. Our task is to provide such excellent customer service that you’ll also be moved to leave a positive review of Influence Graphics.
We live by the words of Sam Walton
“There is only one boss…The Customer..And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.”
We guarantee all the work we produce. If you are unhappy for any reason simply return the materials to us for a full credit. And if your experience with Influence Graphics has been anything but stellar we want to know about it. Please email the owners with any concerns or compliments you feel might help us improve our customer service.