Our Promise 2018-04-13T15:22:16+00:00

OUR PROMISE

Print Is Personal—for you and for us.
We are a skilled and experienced team who promises each and every day to give you our best.

Consistent Quality, Period.

When you purchase printed materials, you should feel confident that you are getting the best quality & service available.

At Influence Graphics, we work hard to earn (and keep) our customers’ trust by delivering exceptional, consistent quality and top-notch service. It doesn’t matter whether you order 250 business cards or 10,000 perfect bound books, each employee at Influence Graphics is devoted to making sure your experience with our company is the best it can be.

Our Money Back Guarantee

We strive for perfection. If you are not satisfied with your order call our Customer Service Team at 212-354-6123 within 15 days of the delivery date, return the defective materials to us and we will either reprint the materials or issue you a refund.  In some cases, we may refund the full price of the order excluding some third party production costs.

What we can’t control

While we take every care to ensure your orders are completed to your satisfaction, there are some circumstances that are beyond our control and are not covered by our guarantee.

  • Spelling, punctuation, or grammatical errors made by the customer.
  • Low resolution or poor quality of uploaded images.
  • Design errors made by the customer in the design process.
  • Damage to the materials after delivery to the client.
  • Errors in user-selected options such as paper, order quantities or finishing options.

You can review our detailed terms and conditions page here

 

 

 

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